Paw Palace
When you leave your pet with us, you deserve to feel completely at ease. Every part of our care — from the home itself to the gear on every walk — is built around one quiet promise: your companion is safe, settled, and looked after like family.
Good intentions matter, but so does real preparation. Behind the cuddles and the long walks is genuine training and a track record of attentive, dependable care.
Completed Walks 'N' Wags Pet First Aid training — ready to recognise the signs of distress and respond calmly and confidently in an emergency.
An earned distinction reflecting consistent, top-rated care and reliable communication.
Years of hands-on time with pets of every age and temperament, so subtle changes never go unnoticed.
Safety isn’t an afterthought — it’s built into the space itself. Your pet stays in a comfortable, secure home where calm is the default.
A home that has been thoughtfully set up for pets — secure doors, safe spaces, and no surprises.
We keep spots limited on purpose. Fewer guests means real, individual attention for your pet.
A quiet, restful indoor space paired with nearby parks and outdoor walks for daily exercise.
The little details add up. Reliable, well-chosen equipment keeps walks safe and playtime fun, every single day.
Every walk goes out with a reflective leash for visibility and a treat pouch to keep training and recall positive.
Sturdy, well-made toys built to last — including trusted brands like Bullymake — chosen with chewers and play styles in mind.
Bowls, bedding, and gear are checked regularly and kept in good condition, so nothing worn or unsafe makes it near your pet.
For a little extra peace of mind, we’re happy to add AirTag tracking to your pet’s stay or walks at no cost. It’s a completely optional safety feature — not a paid add-on — offered free of charge whenever it helps you feel more comfortable while you’re away.
Want it on every walk, or just for an overnight stay? Just let us know what feels right for you and your pet.
A clean home is a healthy home. Tidiness here isn’t just for looks — it keeps every guest comfortable and well.
Living and play areas are cleaned on a consistent schedule, so the space stays fresh between and during visits.
High-traffic surfaces, bowls, and toys are sanitised regularly to keep germs from passing between guests.
Bedding is laundered and refreshed so your pet always has a soft, clean place to rest and recharge.
Peace of mind comes from knowing how your pet is doing. We keep communication open, honest, and frequent from the very first hello.
See the wagging tails and cozy naps for yourself — regular photos and videos keep you in the loop, wherever you are.
Have a question mid-trip? Messages are answered promptly and warmly, so you never feel out of touch.
Routines, feeding, medications, and special needs are discussed up front, so everyone is on the same page.
Proudly caring for pets across Ottawa, Gatineau & Lanark County.
Ready to find out if we’re the right fit for your pet? Let’s talk about your dates, your pet, and everything that keeps them happy and safe.